In addition to creating an internal experience Brad’s specialty is creating the CX customer experience. CX business efforts come in many forms, from surveys and dashboards, to journey maps and action planning. The synergy of our 10 Disciplines of Marketing provides dynamic results in your organization. The most successful companies understand that individual components are important, but unification into a complete strategic program is what reaps the greatest rewards.

Some of the questions to ask yourself are:

  1. Do you truly believe we are the best at what we do?
  2. Are you living up to your ideals?
  3. Are our clients aligned with your ideal?
  4. What are our biggest opportunities in the next 1/5/10 years?
  5. What can the company do better?
  6. Is there anything the company is doing today that is no longer relevant?
  7. What is your dream project or client?
  8. What was your favorite project this past year?
  9. What was your biggest challenge this past year?
  10. Do you enjoy what you do?
  11. How is your work/life balance?
  12. What skill set do you need?
  13. What skill set is needed on our teams?

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